Urgent and emergency care survey 2026

Kingston Hospital Emergency Department (also known as A&E) will be conducting a survey about people's experiences of care.

The results of this national survey are crucial to improving patients’ experiences while in ED. Participation is voluntary and all answers are confidential.

If you are invited to take part, your name, phone number, and postal address will be shared with researchers, who will send you a letter and text message reminders.

You can complete this survey online or on paper.

If you do not want to take part, or have any questions about the survey, please contact:

Robin Chapman
Patient Experience and Involvement Lead

Email: robin.chapman@nhs.net

Phone: 07747 565 364