You will receive a text message with a link inviting you to register when a Kingston hospital Outpatient appointment is scheduled or there are any changes to an existing appointment. The link will take you to Kingston hospital’s patient portal website home page to register.  You will then be able to read your appointment letter and navigate into the Patient Portal to explore your appointments calendar and hospital health record for example. 

Details of how to register will also be in the appointment letter you receive. For more support with completing your registration for the portal, please watch our short video:

 

To register you will need a working email address. At the point of registration, you will be requested to provide your date of birth, email address and mobile phone number.As part of the registration process, you’ll set up your own username and password.

We recommend that you do not use a shared mobile number when you sign up, as your confidential health information could then be available to others to view.

You can now use your NHS login to access the Kingston Hospital Patient Portal.  This option now appears on the Patient Portal login page. 

Open the text message from NHSKingston.  Then select the invite link and enter your details into the webpage that open’s.  You will then receive a text message with a 5-digit code. If you don’t receive a code, you can request another code by selecting the button labelled “I did not receive a code”. Then, provide your consent to access your care information at Kingston Hospital.

Yes.  You can register via a computer or tablet.  Visit the Kingston Hospital Patient Portal webpage and enter your details. You will need your NHS number.  You will receive a text message with a 5-digit code on your mobile that you will need to enter on the website in order to complete the registration process.  We recommend that you save the Patient Portal website address in your ‘favourites’ on your computer or tablet so that you can easily access it. 

Yes. Text KHT STOP to 60777 from your mobile phone. 

If you change your mind and would like to receive a text message invite to register for the Patient Portal for your next Outpatient appointment, text KHT START to 60777 from your mobile phone. 

Not currently. This feature will be available in the future.

Yes. As soon as you receive a text message from Kingston Hospital to enrol for Patient Portal, you can register, without the need to come into hospital.

You will continue to receive paper letters unless you choose to opt out when you join the Patient Portal.  You can change your preferences at any time. Go to the home page and click ‘my details’.  Scroll down to the section called ‘your letter delivery’ to see if you are currently registered for paper free or traditional post.  To change your preference, click on the blue arrow.   Even if you choose to opt out of paper, we will still send you some letters by post depending on your hospital department.