About us

The diabetes service in Richmond provides:

  • a consultant-led service
  • specialist nurse advice
  • specialist diabetes dietitians
  • telephone advice line and email service 
  • diabetes podiatry
  • structured education sessions (DESMOND) - Nationally accredited programme for Newly Diagnosed and Foundation courses for those with Established Diabetes
  • carbohydrate Counting and Insulin Dose adjustment
  • continuous glucose monitoring         
  • domiciliary visits for housebound clients
  • hypoglycaemic pathway for the prompt treatment and support of patients calling 999 for hypoglycaemia - this service is provided alongside London Ambulance Service
  • psychological support with onward referral to Richmond Wellbeing Service where needed
  • For Type 1 and Type 2 diabetes

Wherever possible, patients with diabetes are treated by their own GP with support from the team via our telephone and email advice line. However the specialist team, based at Teddington Memorial Hospital, can provide specialist care for cases that are too complex to be dealt with by a patient's GP practice, but not complex enough to warrant hospital admission.

The teams work with the patient to agree outcomes and then produce a care-management plan, which the patient’s GP practice can implement between visits to the specialist clinic. This approach means that patients with diabetes are receiving specialised care for their condition at the most appropriate level and do not have to make unnecessary trips to acute hospitals. 

Meet the team

  • Dr Matthew Oldfield - Consultant Diabetologist, Kingston Hospital
  • Dr Babeeta Staples - GP with special interest Diabetes
  • Michelle Hooper - Specialist Diabetes Dietitian / Service Manager
  • Nicola Dolby - Specialist Diabetes Nurse
  • Lauren Wright - Specialist Diabetes Nurse
  • Kathy Boon - Specialist Diabetes Nurse
  • Bindu Thapa - Diabetes Nurse
  • Nicole Boultbee - Lead Diabetes Team Administrator / Patient Education Lead
  • Satti Sekhon - Diabetes Team Administrator / Medical Secretary
  • Layana Tahboub - Specialist Diabetes Dietitian

Referrals

Referrals for clinic assessments can be made by GP practices only. Speak to your GP for more information.

DESMOND Type 2 patient education

DESMOND is a nationally accredited diabetes self-management education programme for patients.

Referrals to our DESMOND programme can be made by your GP or by self-referral using the NHS South London Diabetes Education Booking Service - Diabetes Book & Learn. You can book online or call them directly and they can assist you with your options and booking on to one of our sessions. Our DESMOND sessions are held either virtually on MS Teams or face-to-face.

Diabetes retinal screening (eye) appointments

Eye Screening sessions are held at Teddington Memorial Hospital on Tuesdays and Wednesdays. Sessions are also available at Queen Mary's Hospital. Bookings or changes to appointments at either of these hospitals need to be made directly with the South West London Diabetic Eye Screening.

DAPHNE type 1 patient education

For all enquiries for the Type 1 education for patients, please call us directly on 020 8714 4070.